If your payment failed, please don’t worry. This is usually related to your bank or card provider, not the Tiggie app.
Common reasons include:
• Insufficient funds
• An expired card
• Incorrect card details
• Temporary security restrictions on online or recurring payments Sometimes banks block transactions automatically to protect your account.
You can try the following:
• Double check that your card details are correct
• Use a different card, if available
• Contact your bank for clarification
If you still need help, you can reach Tiggie Support by:
• Emailing support@tiggiekids.com
• Opening the app, tapping the Profile icon, then selecting the Support tab
We’re here to support you every step of the way.
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