Do we support prorated refunds or plan changes

Any requests for plan changes or refunds are handled according to the specific policies of the Apple App Store or Google Play Store.

• Platform Responsibility: All transactions are processed and approved directly by Apple or Google. Tiggie Kids does not have access to your billing details or the authority to process these requests.

• Where to Manage: If you need to change your plan or look into a refund, you must do so through the Subscriptions or Purchase History settings on your mobile device.

By managing these through your official store account, you ensure that your requests are handled securely and in line with their standard platform terms.