What do payment statuses mean?

Understanding your payment status can help clarify what’s happening with your subscription: 

• Successful – The payment has been completed, and your subscription access should be active. 

• Pending – The payment is still being processed by the bank or app store and usually completes within 24–48 hours. 

• Failed – The payment attempt did not go through, and no charge was completed. 

• Refunded – The payment has been reversed, and subscription access may no longer be available. 

If you’re unsure about your payment status or believe it doesn’t match what you’re experiencing in the app, please contact Tiggie Support for assistance.